Privacy Policy

At GlobaVibe, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make purchases.

1. Information We Collect

When you visit our store or make a purchase, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Payment Details: Billing information and payment methods (handled securely by our payment providers).
  • Browsing Data: IP address, browser type, and pages visited to improve our website experience.

2. How We Use Your Information

We collect your data for the following purposes:

  • Order Processing: To process and fulfill your purchases efficiently.
  • Customer Support: To assist with inquiries, returns, or technical issues.
  • Marketing & Promotions: To send updates, special offers, and product recommendations (you can opt out anytime).
  • Security & Fraud Prevention: To protect our customers and prevent unauthorized transactions.

3. How We Protect Your Data

We take security seriously and implement strict measures, including:

  • Encryption: Secure transmission of sensitive data.
  • Secure Servers: Protection against unauthorized access.
  • Regular Audits: Compliance with industry security standards.

4. Third-Party Sharing

We may share necessary data with trusted third-party partners, including:

  • Payment processors (e.g., Stripe, PayPal) for secure transactions.
  • Shipping providers to deliver your orders.
  • Marketing tools to personalize your shopping experience.

Your data is never sold, and all partners comply with data protection laws.

5. Your Rights & PDPA Compliance (Thailand)

As a Thailand-based business, we comply with the Thailand Personal Data Protection Act (PDPA). Under this law, customers have the right to:

  • Access their personal data held by us.
  • Request correction or deletion of their information.
  • Opt out of marketing communications.
  • Request information on how their data is processed and stored.

To exercise your data rights, contact us at [email protected].

6. GDPR & International Compliance

For customers from the European Union (EU), we also comply with the General Data Protection Regulation (GDPR) to ensure global data security standards.

7. Updates to This Policy

We may update this policy to reflect legal changes or improvements to our practices. Please review it periodically for the latest updates.

📩 For any questions, contact us at [email protected].